Pengaturan Parkir Pesawat: Ground staff juga bertanggung jawab dalam mengarahkan pesawat untuk parkir di tempat yang ditentukan. Mereka harus memiliki pengetahuan yang baik mengenai sistem parkir pesawat agar dapat melakukan pengaturan dengan tepat dan aman.
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Staff di bagian cargo biasanya melayani pengiriman barang, packaging barang bawaan penumpang sesuai dengan jenis dan bentuknya. Dalam hal ini staff harus mengetahui jenis barang apa yang dibawa penumpang sehingga barang berbahaya tidak diperbolehkan untuk masuk ke dalam pesawat.
Staff pada bagian ini menunggu di terminal kedatangan. Tugas dari misplaced and found adalah untuk membantu penumpang yang mengalami here kehilangan bagasi atau bagasi yang tertukar.
Penanganan Bagasi: Ground staff bertanggung jawab dalam proses check-in dan penanganan bagasi penumpang. Mulai dari penerimaan bagasi, penyortiran, hingga pengiriman ke pesawat, mereka harus memastikan bahwa bagasi penumpang sampai dengan aman ke tujuan.
Staff bagian services ini melayani penumpang-penumpang khusus atau penumpang yang menggunakan kursi roda. Atau penumpang khusus yang tanpa pendampingan.
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